Privacy Policy

Privacy Policy  6/25/13

Sons of Trade is committed to privacy.

At Sons of Trade, we value our customers and respect their privacy.  Customer information is collected through our website in our effort to provide quality customer service, improve the shopping experience and communicate efficiently about our products, promotions, special events and contests.  As described in this policy, your information may be shared among our brands and, under certain circumstances, with third parties we may have partnered with in promotions or contests.

This policy describes the personal information we collect about our customers, how it is used, and how it may be shared.  If our policy changes, we will post an update on our website.  The revision date at the top of the page can be used to tell when the policy has changed.

What kind of information does Sons of Trade collect?

We may collect personal information, (such as your name, email and postal addresses, phone number, gender, birthday, etc.), when you save your information with us, make a purchase, correspond with us or when you participate in a contest, promotion or survey.  We use this information to help personalize your shopping experience and provide advertising or promotional info best tailored to your interests.  We also allow you to create a “User ID” that helps facilitate the shopping experience.  After filling out an online form with basic personal information and a password, our system assigns a personal ID based on your email address.  The next time you shop on our site, you only need to enter in your email address and password, and our system automatically provides the information needed to finalize your purchase.

 We also monitor use of the website and traffic patterns in order to improve website design and the products and services we offer, as well as to determine what offers, promotions or information to send to you.

Will Sons of Trade share my information?

Sons of Trade does not sell customer contact information, though we may disclose information about you to other members of our family, companies we’ve teamed up with for specific promotions and as required by law, governmental request or court order, if based on our good faith belief that it is necessary to conform or comply with such law or request.

 

The Sons of Trade Email List

By signing up for our mailing list, you will receive notice of sales, promotions and new merchandise, as well as company news and special offers.  Email addresses may be shared with other members of our corporate family.  If you would like to unsubscribe from our email list, please contact us (see below on how to do so).  We will remove your name from our list as soon as we can, but please recognize that you may receive another email before we are able to remove you.

 

Secure Shopping

For your security when placing online orders, we use industry-standard SSL  (Secure Socket Layer) encryption when transferring and receiving customer data exchanged through our site server.  SSL is a technology that vendors use to ensure the security of online business.  To purchase from the Sons of Trade website, you must use an SSL-enabled browser such as Mozilla or Explorer.  This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.  All other data transfer is conducted through a secure phone line.

If you still have concerns, we invite you to place your order by phone with our Customer Service team at 1-888-509-4786.

 

If you have questions about our privacy policy, we invite you to contact us.

Email:  [email protected]

Phone:  1-888-509-4786

Fax:  805-643-6672

The old-fashioned way:

Sons of Trade

305 S. Kalorama Street Suite F

Ventura, CA 93001

Attn:  Customer Service